We strive to provide superior quality services that meet your business needs.
In the event case, if the user is not happy with our services, we give a refund. The refunded amount will be deposited directly into your bank account in seven business days from the day of processing.
If the amount is paid via credit card, then we refund the amount to the credit card with the details provided at the time of availing of our services and in case, if you have paid via payment gateway, then the amount will be refunded to the same account
Domain Name registration or other services pertained to domain transfer are strictly non-refundable. Once the domain name is purchased with your name then the domain cannot be transferred to other’s name prior to the expiration of the domain term period.
Only first-time account holders are entitled to a refund. For instance, if you have registered and deleted the account with us and again re-registered on the website or created a second account with us, then you are not eligible to get the refund.
We do not refund the total amount that was paid on software, we curtail the administrative fees and installation fees on purchased software or domain name. Refund requests would be taken into consideration only for 30 days from your purchased date and the amount would be refunded on a prorated basis.
Taxes paid on the software or service are not refundable. However, users can claim their tax amount directly from the government.
Users are not entitled to get the claim while using the trail services from atrixhost.com
Users cannot get the claim when his/her services are hampered or blocked from running of illegitimate activities like spam, torrent, child porn, etc. in their websites
Users can submit the refund requests by our ticketing system or via email. Users have to send the service cancellation request from the email account that was given at the time of purchasing, requests received from other accounts would be considered as an invalid one. Requests submitted past 30 days would not be considered.